Frequently Asked Questions

All customers can order or reorder a CNB Debit Card in one of these three simple ways:

$50 minimum deposit and two forms of acceptable ID.

$100 minimum deposit and two forms of acceptable ID.

This depends on what type of business. Please refer to one of our Relationship Bankers.

You will need one primary ID (current, government-issued photo ID) and one secondary ID.

Primary ID's include:

  • Driver's license
  • State Issued ID
  • Passport or Visa
  • U.S. government ID
  • U.S. military ID
  • Alien Registration Card

Secondary ID's include:

  • Social Security Card
  • Insurance card
  • Voter Registration Card
  • Student ID
  • Local company ID
  • Birth certificate

We do not print debit cards onsite. Debit cards are ordered and can take five to seven business days for delivery.

For security purposes, we do not give any account numbers over the phone. We can provide the number for you at your local branch with your ID. You may also log into our website and get it from your eStatement or under Details when you are viewing your history.

You would need to bring in a legal document such as a marriage license or divorce certificate. 

  • You can make a transfer at the branch.  
  • If both accounts are linked to your debit card, then you can do the transfer at an ATM. 
  • If you have online banking and you have ownership of both accounts, then you may transfer through online banking. 

Normally if a mobile deposit is accepted by 6 p.m. Monday through Friday, then your deposit will post that night and will be available the following day.  If your mobile deposit was made after 6 p.m. on a Friday through 6 p.m. Monday, then your deposit will post Monday night and will be available the following day (Tuesday). Circumstances that could change this include bank holidays and any hold that may be put on your deposit.

You may register for online statements by logging in from this website. If you need assistance, please call our Customer Care Center, 601.693.1331.

Yes, if If you have an account with CNB, we will accept your rolled coins.

Business hours vary between branches. To find your local CNB branch hours, click here.

A memo post is a transaction that has not yet been posted but is included in the current day's available balance until the nightly ledger update. During the ledger update, the transaction is processed and cleared for the next day.

Transactions made on Saturdays are credited and debited on the following business day's nightly processing, except cash deposits or transfers between accounts.

Direct deposit is available through CNB. Just print this form and give it to your employer. Your employer will then fill out the appropriate information and send it back to the bank.

The very same day they are placed into your account.

  • New Year's Day
  • Martin Luther King Day
  • Presidents' Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Day